Job Summary
Are you a planner? Is communication one of your strengths? Do you thrive as a member of a team? Then the role of Reservations Coordinator may be for you!
Job Responsibilities
- Process all bowling and party reservation requests, bookings, changes, and cancellations.
- Ensure the daily and monthly schedules are organized and up to date.
- Keep a detailed log of all correspondence and documents pertaining to customer reservations.
- Respond to emails promptly and efficiently.
- Stay up to date on all products, services, pricing and special promotional offers.
- Be the bridge that connects communication between Aiea Bowl’s management and customer base.
Personal Skills
- Strong delegation and time management skills.
- Passionate about delivering top-tier customer service.
- Strong leadership skills.
- Excellent communication skills both via email and via telephone.
- Detail-oriented.
- Comfortable with, and able to, follow up with others so that all parties stay on track with daily/weekly/monthly responsibilities and obligations.
Requirements
- High School Diploma or GED
- Customer service, cashiering, or supervising experience is strongly preferred.
- Microsoft Office (proficient)
- Valid Driver’s License
Job Types
- Part-time
- Full-time
Benefits
- Employee discounts for bowling with friends and family.
- Employee discounts on Alley Restaurant dining.
- One (1) free meal during shift break.
- Flexible scheduling
- Health Insurance (F/T only)
Shift
- 8 hour shift
- Day shift
- Night shift
Weekly Day Range
- Monday-Sunday
