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The Must Haves
- Passionate about solving problems – possesses a relentless need for investigation and data exploration. Use your problem-solving skills to foresee obstacles and proposed changes to the operation process.
- At least 3 years of experience in Card operations, journey mapping and process optimization
- Strong foundation in design thinking and human centric methodologies
- A thorough understanding of the latest process enhancement strategies and experience applying them
- A sharp eye for identifying weak points in processes and work flow structures.
- A strategic and analytical mindset as you will have to critically evaluate individual processes and iterations, then synthesize their insights
- An excellent communicator with top-notch presentation skills as you will often hold presentations, lead brainstorming sessions and trainings, and create reports
- Must be organized and committed to meeting deadlines as you will spearhead both the planning and implementation
- Comfort in dealing with ambiguity and operating in a fast-changing, unstructured environment
- Leadership and mentoring skills.
- Confidence in your abilities to lead organizational change.
Job Types: Permanent, Contract
Salary: RM3,000.00 - RM7,500.00 per month
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